A presenter is a device that mounts on the front of a printer, and basically prevents the user from touching the printed document before it is severed from the paper supply (whether a roll or fanfold). There are usually three reasons for using a presenter.
The first question is whether you need a presenter at all. If retract is not needed, the same effect (preventing contact with the printout until after it is severed) can sometimes be achieved by designing the kiosk to allow the printout to drop into a chute. Many boarding pass printers use a variation of this approach. Also, applications where the printer is attended by an operator, (for example, a bus pass printer where the driver hands the printed transfer to the customer), do not usually need a presenter because vandalism increases the operator’s workload. Additionally, if the printer is fast enough, the opportunity for vandalism is greatly decreased. Finally, there are also printer designs that use a unique internal tear bar that will cut the paper if an attempt is made to pull it.
Assuming you decide you need a presenter, unless the purpose is only to prevent vandalism, you will need one with retract. This feature is generally inexpensive today and having the feature and not using it is preferable to not having it and needing it, so we recommend that you get one with retract regardless of your application.
In your kiosk printer design, make sure that you allow for two special, presenter-related issues.
The HENGSTLER team is expert in matching printers to the application. Whether it’s gas pump receipts, bank statement printers, railway ticketing systems, kiosks, fire alarm systems, or just about anything else, we’ve seen it and can help locate and integrate the best-suited printer for the purpose needed. Moreover, we can support our customers effectively by offering tailor-made application projects. Contact us today with your application or challenge