Data Privacy Policy

Who are we?

We are Hengstler GmbH,
Uhlandstraße 49,
78554 Aldingen, Germany,
Tel.
+49 (0) 7424 89-0, 
Email:
info@hengstler.com.
Our website is used by all companies belonging to the Hengstler Group: Hengstler s.r.o (Slovakia), ICG Holding (Italy), Hengstler srl. (France).

Hengstler is a leading European manufacturer of industrial components for counting and control applications, such as counters / timers, rotary encoders, industrial and temperature controllers, relays, and printers and cutters.

Customers around the globe appreciate our extensive experience and competent service, our broad application know-how and our high flexibility, which is a result of our vast offer of different product variants. Moreover, we can support our customers effectively by offering tailor-made application projects.

We use your information as further explained in this Privacy Notice.
We are responsible for this website and therefore we are the controller of the information you provide to us.
Our website links to other websites, which will have their own privacy notices and terms.

The Hengstler GmbH has appointed a data protection officer:
Stefan Hackenberg, ditis Systeme, Lise–Meitner–Straße 15, 89081 Ulm, Germany
Email: stefan.hackenberg@ditis.de

 

What does this Privacy Notice cover?

We at Hengstler take your personal data seriously. This policy:

  • defines the types of personal data that we collect about you
  • explains how and why we collect and use your personal data
  • explains how long we keep your personal data for
  • explains when, why and with who we will share your personal data
  • sets out the legal basis we have for using your personal data
  • explains the effect of refusing to provide the personal data requested
  • explains where we store your personal data and whether we transfer your data outside of the European Economic Area
  • explains the different rights and choices you have when it comes to your personal data and
  • explains how you can contact us.

 

What personal data do we collect about you?
When you visit our website, we receive personal information through cookies or similar techniques, including but not limited to:
  • your IP address
  • your cookie ID
  • your web browser
  • your operating system
  • website from which you visit us (Referrer URL)
  • the sections of our website that you visit
  • date and time of your access
     

In the course of your business relationship with us, we will collect certain personal data about you.
 

This information includes:
 

  • your name
  • name and address of the company you work for
  • your role in the company
  • your contact details (Email, telephone)
  • if applicable, contract data and payment information

 

In order to process your job application, we collect the following personal data:

  • your name
  • your address
  • further application documents (curriculum vitae, certificates, qualifications, etc.)


With your consent, this data will be included in the candidate database for longer storage.

 

From where do we collect your personal data?

We may collect personal data about you from the following sources:

 

  • Directly from you. This is information that you provide to us through our website or contact forms in which you provide us with personal information
  • If you contact us by e-mail, telephone, fax or email
  • Personally, e.g. at a meeting or event
  • Voluntary research surveys
  • By an agent / third party acting on your behalf, or by one of our distributors / agents with whom you are in business relationship
  • By acquiring databases of your personal contact information for which you have given your consent to a third party
  • cookies stored on your computer or mobile device when you visit our website
  • By publicly available sources. We use the following public sources:
    • LinkedIn
    • Twitter
    • Wer liefert was?
    • Echobot
    • XING
    • Direct Industry
    • YouTube (with extended privacy mode)

 

On our website, we use components (videos) from the company YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, a company of Google Inc., Amphitheater Parkway, Mountain View, CA 94043, USA. Here we use the option provided by YouTube, which is “extended privacy mode”

Additional information about YouTube's privacy policy is provided by Google at the following link: https://www.google.com/intl/en/policies/privacy/

 

 

Which tracking tools do we use?

Use of Google Analytics with anonymization function

We use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter "Google". Google Analytics uses so-called "cookies", text files that are stored on your computer and thereby allow an analysis of the use of the website by you.

The information generated by these cookies, such as the time, location and frequency of your website visit, including your IP address, is transmitted to Google in the United States and stored there.

We use Google Analytics on our website with an IP anonymization feature. In this case, your IP address will already be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymized.

Google will use this information to evaluate your use of our site, to compile reports on our website activity, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google.

Google does not claim to link your IP address to other data provided by Google. You can prevent the installation of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to fully use all functions of our website.

Google also offers a deactivation option for the most popular browsers, giving you more control over what data Google collects and processes. If you enable this option, website visit information will not be sent to Google Analytics. Activation does not prevent information from being transmitted to us or any other web analytics services we may use. To learn more about the Google opt-out option and to enable this option, please visit the following link: https://tools.google.com/dlpage/gaoptout?hl=en.html

Use of Google Adwords

We also use the Google advertising tool "Google Adwords" to promote our website. As part of this, we use the "Conversion Tracking" analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, "Google", on our website. If you have reached our website via a Google ad, a cookie will be stored on your computer. Cookies are small text files that your Internet browser stores and saves on your computer. These so-called "conversion cookies" lose their validity after 30 days and are not used for your personal identification. If you visit certain pages on our website and the cookie has not expired yet, we and Google may recognize that you, as a user, clicked on one of our Google ads and were redirected to our site.

The information obtained through the "Conversion Cookies" is used by Google to create visitor statistics for our website. These statistics tell us the total number of users who clicked on our ad, and which pages on our site were subsequently viewed by their respective users. However, we or others through "Google Adwords" advertisers do not receive any information that personally identifies users.

You can prevent the installation of the "conversion cookies" by a corresponding setting of your browser, such as a browser setting that generally disables the automatic setting of cookies or specifically blocks only cookies from the domain "googleadservices.com".

Google's privacy policy can be found at the following link: https://services.google.com/sitestats/en.html
 

How and why do we use your personal data?

 We use your personal data for the following purposes:

 

  • to contact you and discuss the services or products you receive from us (and any changes to them)
  • to contact you and to offer you additional services or products that we have in our product portfolio (for example, via newsletters)
  • to contact you and invite you to events that we organize or participate in
  • to respond to your questions or concerns
  • to handle administrative matters such as billing and contract matters
  • to fulfill our obligations under a contract with you
  • to carry out anti-money laundering checks
  • to verify your identity
  • to contact you and ask you to participate in our customer satisfaction survey
  • initiation of a recruitment process
  • to help us improve the usability of our website through behavioral analytics tools.
  • we will not use your information for any other purpose unless we are required by law.

 

How long do we keep your personal data?

How long we keep your information will depend on the purpose for which we use it.

We only keep your information for as long as is reasonably necessary for the purposes set out in this Privacy Notice and to fulfil our legal obligations.  We have internal rules that set out how long we retain information. 

In most circumstances your data will not be retained for more than 2 years from the last point at which we provided any services or otherwise engaged with you.

 

With whom do we share your personal data?

Your personal data may be shared with other organizations as follows:

  • with third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and mailing houses
  • with our other Fortive Group companies for internal reasons, primarily for business and operational purposes
  • if necessary, we ask logistics partners and distributors to take care of your request on our behalf

 

  • as we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us your personal information will be disclosed to such company
  • if any bankruptcy or reorganization proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible they will be sold or transferred to third parties
  • where required we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities when conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our website, our business, or the public
  • these third parties comply with similar and equally stringent undertakings of privacy and confidentiality
  • no other third parties have access to your information unless we specifically say so in this Privacy Notice, or the law requires this

 

What legal basis do we have for using your personal data?

We use your personal data:
 

  • to process your requests submitted via the website forms
  • to deal with matters relating to contracts concluded with you, e.g. to process the delivery of equipment or to make offers prior to the conclusion of a contract at your request
  • to comply with our legal and regulatory obligations, e.g. tax matters, export control and corruption prevention
  • as part of a potential job application process
  • if it is necessary to pursue our legitimate interests in the supply of equipment and related services.

 

What happens if you do not provide us with the information we request or ask that we stop processing your information?

If you ask us to stop processing your data, and we do not need this personal information to fulfill our contractual obligations and there are no legal retention periods, we will remove your information from our database.

Please note that we are then no longer able to inform you about any important information about your purchased products.

 

Do we make automated decisions concerning you?

No, we do not carry out automated decision making or automated profiling.

 

Do we use cookies to collect personal data about you?
On our website we use cookies to recognize multiple uses of our offer, by the same user / Internet access holder. Cookies are small text files that your Internet browser stores and saves on your computer. They serve to optimize our website and our offers. These are mostly so-called "session cookies", which are deleted after the end of your visit.
 
However, these cookies sometimes provide information to automatically recognize you. This recognition is based on the IP address stored in the cookies. The information obtained in this way serves to optimize our offers and to give you easier access to our site.
 

You can prevent the installation of cookies by setting your browser accordingly; however, we point out that in this case you may not be able to fully use all functions of our website. 

 

What about marketing?
  • The Hengstler GmbH would like to inform you from time to time about new products and promotional offers by e-mail, telephone and / or post.
  • We offer you the opportunity to subscribe to our newsletter. With this newsletter we inform about our offers in regular intervals. To receive our newsletter you need a valid email address. We will check the email address you entered to verify that you are the owner of the specified email address or whose owner is authorized to receive the newsletter. By registering for our newsletter, we will save your IP address and the date and time of your registration. This is in case a third party abuses your email address and subscribes to our newsletter without your knowledge. Further data will not be collected by us. The data collected in this way will be used exclusively to obtain our newsletter. A passing on to third parties does not take place. You can cancel the subscription to this newsletter at any time. Details can be found in the confirmation email as well as in each individual newsletter.

 

 

Where do we store your personal data? Do we transfer your personal data outside the EEA?

All information you provide to us is stored on secure servers.

Where possible, we try to process your information only within Germany and European Economic Area (EEA).
If we or our service providers transfer personal data outside of the EEA, we always require that appropriate safeguards are in place to protect the information when it is processed. We have put in place safeguards to protect personal data processed in or accessed from outside of the EEA.  You can obtain a copy of the safeguards in place for such transfers by contacting us using the details at the end of this Privacy Notice. 

 

How do we keep your personal data secure?

We ensure the security of your personal data by organizational and technical security measures such as the use of encryption, firewalls, password protection, ISO certifications.

Penetration tests and vulnerability checks are carried out on a regular basis and measures taken. All data we collect or store is protected by us with due care.

We also take steps to ensure all our subsidiaries, agents, affiliates, and suppliers employ adequate levels of security.

 

Which rights do you have in relation to the personal data we hold about you?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

Rights

What does this mean?

  1. The right to be informed

You have the right to be provided with clear, transparent, and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Privacy Notice.

  1. The right of access

You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Notice).

This is so you’re aware and can check that we’re using your information in accordance with data protection law.

  1. The right to rectification

You are entitled to have your information corrected if it’s inaccurate or incomplete.

  1. The right to erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

  1. The right to restrict processing

You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

  1. The right to data portability

You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.

  1. The right to object to processing

You have the right to object to certain types of processing, including processing based on our legitimate interests and processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

  1. The right to lodge a complaint

You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

  1. The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

How can you make a request to exercise your rights?

To exercise any of the rights above, or to ask a question, contact us using the details set out at the end of this Privacy Notice.

 

How will we handle a request to exercise your rights?

We will respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we will come back to you and let you know.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

  • baseless or excessive/repeated requests, or
  • further copies of the same information.

Alternatively, the law may allow us to refuse to act on the request.

 

How can you contact us?

If you have questions on the processing of your personal data, would like to exercise any of your rights, or are unhappy with how we have handled your information, please contact us here:

Hengstler GmbH, Uhlandstraße 49, 78554 Aldingen, Germany, Tel. +49 (0) 7424 89-0, Email: privacy@hengstler.com

If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the data protection regulator in your country.

 

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